Privacy Policy

Last updated: September 10, 2025

Privacy Policy

This Privacy Policy describes how Token (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from tokenmade.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information”, we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Contact details including your name, address, phone number, and email.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, security questions and other information used for account security purposes.

• Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

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Data Sharing

We do not sell or rent your personal information. However, we use certain third-party services to help us operate our business, measure performance, and deliver relevant content and advertising.

For example, we use analytics and advertising tools such as TikTok, Meta (Facebook and Instagram), and Google to understand how customers interact with our website and our ads. These partners may collect limited information through cookies or similar technologies to measure ad performance, show personalized ads, and improve our marketing effectiveness.

This information is processed in accordance with each partner’s privacy policy and is not shared for unrelated third-party promotional purposes. You can learn more about how TikTok handles information in TikTok’s Privacy Policy and manage your advertising preferences through your device settings or your TikTok account.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing described elsewhere in this Privacy Policy excludes mobile opt-in data.

Messaging Terms and Conditions

Customers may opt in to receive SMS/text messages from Token by texting the keyword HELLO to 707-842-0135. By doing so, you consent to receive SMS/text messages from Token, including:

• Order confirmations and account notifications

• Delivery updates

• Customer support responses

• Promotional messages

Message frequency may vary. Standard message and data rates may apply.

• Reply STOP to unsubscribe 

• Reply HELP for assistance

• You may also contact us at 707-842-0135 or contact@tokenmade.com for support with messaging preferences.
  

Mobile opt-in information will never be shared with third parties.